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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tandy Scott

August 7, 2024

5  out of  5
rating by Tandy Scott
"This State Farm office was wonderful during a recent accident and I would recommend them highly! Very professional and caring at the same time!"
We responded:
"Thank you for the review, Tandy! We appreciate your feedback."
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Allisa Babor

July 2, 2024

5  out of  5
rating by Allisa Babor
"Jake is an awesome insurance agent. He really knows how to make you feel comfortable and confident when it comes to your insurance needs and is always there to answer any questions you may have. I recommend him to all of my friends and family and am always sure to tag him when I see folks looking for a local agent online because I know he will take care of anyone who reaches out to his office. Jake is a great guy and he has helped my family save so much over the years, all while truly caring about his customers and community. Thank you, Jake!"
We responded:
"Thank you so much for the review, Allisa! I'm glad we were able to help you and your family save money. We really appreciate your business and all the referrals! Thank you!"
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Matt Michelet

May 10, 2024

5  out of  5
rating by Matt Michelet
"Jake’s office provided me with great customer service and met all my insurance needs. Thanks Jake!"
We responded:
"Thank you so much for your review, Matt! We appreciate your business and look forward to servicing your insurance needs in the future!"
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Deborah Robertson

May 9, 2024

1  out of  5
rating by Deborah Robertson
"My husband and I were with state farm for 40 years. our car insurance doubled in the last two years. WE have not had a claim since 1990. 34 years ago. My husband would pay in person he would ask why it went up. The agent would reply " WE had a rate increase " this went on for the last 2 years. My husband shopped around and found insurance with one of their main competitors, same coverage for half the cost. Caveat emptor! They need to change their jingle to " like a bad neighbor state farm is not there " If we could leave zero stars we would."
We responded:
"Hello Deborah, I am sorry your premiums have increased over the past couple of years. I have no control over the premium increases that happen across the state of Florida. If you would like to discuss this further, I can give you a call at any time! Have a great day!"
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Stacey Garcia

May 3, 2024

5  out of  5
rating by Stacey Garcia
"From my first visit with Jake I found him to be very professional and knowledgeable. He did a comparison with my then current auto policy and I was pleasantly surprised to learn that I could save $ with State Farm! I made the switch and have not regretted a moment since then! I highly recommend this agency for all of your insurance needs!!"
We responded:
"Thank you so much for the review, Stacey! We look forward to servicing your insurance needs!"
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Akc chy

May 3, 2024

5  out of  5
rating by Akc chy
"Jake Lewandowski - State Farm and staff are highly professional, more specifically, Kim is very knowledgeable, and her knowledge, and insight save me from a lot of stress. Thank you."
We responded:
"Thank you so much for the review, AKC! We look forward to servicing your insurance needs!"
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Tony Siem

May 2, 2024

5  out of  5
rating by Tony Siem
"We were with our previous insurance company for well over 25 years and never got a reduction in rates until we switched to Jake with State Farm. Not only has the service been incredible but the people are just as great!! Can't recommend them enough!!"
We responded:
"Thank you so much for the review, Tony! We appreciate your business and look forward to servicing your insurance needs in the future!"
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tony lalas

May 1, 2024

5  out of  5
rating by tony lalas
"Awesome customer service. Jake and his staff are very knowledgeable and helpful."
We responded:
"Thank you so much for the review! We appreciate your business!"
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Antonio Martinez

May 1, 2024

5  out of  5
rating by Antonio Martinez
"It’s good to have a friendly face that cares about you."
We responded:
"Thank you for the review!"
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Greg Lewandowski

May 1, 2024

5  out of  5
rating by Greg Lewandowski
"Fantastic customer service. Friendly staff. Great rates."
We responded:
"Thank you for the review, Greg! We Truly appreciate your business!"
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Dreux Birkhoff

May 1, 2024

5  out of  5
rating by Dreux Birkhoff
"I recently had the pleasure of interacting with Jake from State Farm insurance, and I must say, the experience was exceptional. Jake's dedication to customer service is truly commendable. Not only was he incredibly knowledgeable about the various insurance products available, but he also took the time to understand my specific needs and concerns. What truly sets Jake apart is his unwavering commitment to delivering quality service. He went above and beyond to ensure that I not only got the coverage I needed but also understood every aspect of my policy. Jake's professionalism, patience, and genuine care for his customers are truly exemplary. It's rare to find someone so dedicated to providing such personalized service in today's fast-paced world. I would highly recommend Jake from State Farm to anyone in need of insurance services. Thank you, Jake, for your outstanding assistance and for setting the standard for exceptional customer service!""
We responded:
"Thank you so much Dreux! I'm so happy you had a positive experience. I look forward to servicing your insurance needs for future years to come!"
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Giovanna Michalicka

May 1, 2024

5  out of  5
rating by Giovanna Michalicka
"Jake and his incredible State Farm team have been an absolute game changer for my family's insurance needs. From auto, renters and life insurance, they've consistently saved us money while providing top notch coverage. What truly sets them apart is their exceptional customer service, every call is met with genuine kindness and a proactive willingness to assist. Highly recommended to anyone in search of insurance :)"
We responded:
"Thank you so much for your review, Giovanna! We appreciate the opportunity to service your insurance needs!"
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Conor Ross

May 1, 2024

5  out of  5
rating by Conor Ross
"Choosing Jake Lewandowski as my insurance agent was a great decision! His team is easy to work with and very responsive. They made sure the process was quick and efficient, and provided an abundance of knowledge about different coverage options. If you feel that you might be overpaying or are unsure of what coverages you need, I highly recommend giving them a call."
We responded:
"Thank you so much for your review, Conor! We appreciate your business and look forward to servicing your insurance needs!"
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Ramon Garcia

April 28, 2024

5  out of  5
rating by Ramon Garcia
"Have been with Jake's office since he opened. Being new to Florida it's nice to have a friendly and knowledgeable Agent to go to. His staff is very helpful too. Highly recommended."
We responded:
"Thank you so much for the review, Ramon! We appreciate your business and look forward to servicing your insurance needs!"
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Bridge

April 25, 2024

1  out of  5
rating by Bridge
"I use to be very happy with State Farm for years. Recently my policy got change to this branch due to the retirement of my old one. I have multiple policies. Recently I made a claim due to someone hitting my car and taking off. Total pay out was a little over 1900. About a year and half ago I hit a drug out pedestrian, not my fault. I understand I have made claims but what I am upset is the fact they did not send any notification to me that I was in jeopardy of losing my insurance if I make another claim That they even recognize themselves and state that was proper procedure . The day after I filed my claim I was worried about it so I called the toll free number and it directed me to my agent in which I asked if there was a need for me to be concerned with filing another claim since the last claim was a year and half ago I was told by a lady since I received no letter that my insurance was in jeopardy there will be no issues. Last week I received a letter stating I will not be renewed How ironic is that, couldn’t send the curtesy letter but no issues with the non renewal. When I called and expressed my dislike , I was told by one of their agents that sometimes they give curtesy letters and sometimes they don’t. That’s a very unfair answer and bad business response to a long time customer with multiple policies. I understand an appeal was made and denied but why does State Farm choose who to give curtesy letters to? Shouldn’t all customers be treated equal ? I have no issue paying out the 1910 that was paid that’s why I called to begin with but since I was given peace of mind ( which I thought ) I went through with the claim. I feel so lied an betrayed and I have other policies that I’m in the fence of dropping or at least need to speak to someone face to face and making sure every thing is needed and I have all the paper work . I can’t trust what is said to me by phone. Saddest thing is I had spoken to Marisa about setting up my own long term disability and whole life right before all of this happened. My husband and I are also in the process of buying a home soon and would of like to change our renters insurance policy to home owners insurance, he was thinking of switching his auto since we just got married and we can have every thing into one company to make it easy. That’s not going to happen all bc the lack of communication and misinformation given to me. I’m very disappointed Edit: since I can’t not make a revise statement of my initial complaint I am making an edit. I thank you Jake for taking the opportunity to speak with me concerning my above issue. You were very professional to me unlike your manager saying great when I request to switch agencies. As a person who feels that they were wronged it is a normal human reaction to show displease. With my appointment today , I showed no threat , just aggravated no yelling but change in tone of voice. Very normal reaction and human reaction. As in previous statement you openly admit there was some communication errors and all of a sudden a paper that was told I never received shows up. Even the State Farm I called today didn’t see it. Again not the customer fault. At the end of the day I simply can’t not change the outcome and sometimes people get overlooked and have to deal with the wrongfulness of that. I do again appreciate your professionalism and willingness to help even it it means I’m paying double premiums for something I was trying to prevent to begin with. Also , if a appeal was filed then why was the letter not disclosed at that time of the apeal. it is ironic that all of a sudden a letter was presented to me Bridgett ."
We responded:
"Hi Bridgett, I am sorry you feel this way. When you transferred from your other agent due to retirement the caution letter did not show on our side until today. If we would have seen a caution letter, we would have told you about the potential in dropping your auto insurance. In fact, we got approval to keep your auto insurance just at a higher rating level. My agency cannot control when a policy moves to a different rating level. If you would like to continue insurance with State Farm you can just at a higher rate. Per your request today we will be sending you to a different agent, but I do hope you understand that it was not my offices intent to tell you this wouldn't be an issue after this claim. We just had no information from the other office at the time that you asked this question. Thank you, Jake Lewandowski "
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Richie Bliss

November 16, 2023

5  out of  5
rating by Richie Bliss
"Such an amazing group of people. They answer any questions u have even when all agents are busy the front receptionist knows how to help u. DONT JUST USE STATE FARM USE JAKE FROM STATE FARM."
We responded:
"Thank you for the kind review Richie! We look forward to taking care of your insurance needs!"
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Lop ez

October 18, 2023

5  out of  5
rating by Lop ez
"Staff is super helpful."
We responded:
"Thank you so much for your review! We appreciate your business!"
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Deborah Maddison-licht

September 19, 2023

5  out of  5
rating by Deborah Maddison-licht
"Jake Lewandowski is so worthy of a great review and 5 stars! I feel that Jake is the type of person who puts the needs of his clients first. Jake and his staff always give me impeccable customer service. They always have answers for my questions and respond quickly to phone calls and emails. I definitely would recommend for all your insurance needs, as I am a very happy customer!"
We responded:
"Deborah, thank you so much for the kind review! We appreciate your business and appreciate the feedback!"
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Karen Peck

September 18, 2023

5  out of  5
rating by Karen Peck
"My first experience with Jake was when the 443 Mariner Boulevard opened. Jake was a breath of fresh air. He took the time to introduce me to the friendly staff and show me around the location. I had purchased insurance policies for all my Grandchildren and with my newest granddaughter I wanted to leave her a legacy gift. Jake was knowledgeable and professional and answered my questions. I told him that I wanted to give my Grandchildren a gift that they can add to with each milestone in their lifetime. I have to say the option to do this was reasonable and a great decision. Thank you to Jake and his team for their kindness and professionalism."
We responded:
"Karen, Thank you so much for the review! It is always a pleaser meeting with you. We look forward to helping to service your insurance needs for years to come!"
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Mike Lazarz

August 28, 2023

3  out of  5
rating by Mike Lazarz
"I've had nothing but issues since I've been with this office. We just moved from Michigan and had to transfer our police down here to Florida and had been with Brad Stevenson and his team for over 20 years. When we got down her my wife and I sat down with Marisa to get all of our policies taken care of: house, cars, and motorcycles, We spent 2 hours in the office getting everything done. Not 2 days later we get a letter in the mail stating that our policies would be $300+ more than we were told in the office. So I called Marisa and she explained the situation and suggested that she could move our motorcycles over to a different provider that would be cheaper with the same coverage (well why didn't we know about this when we came to the office). She said she would follow up once everything was done and we never heard back from her. Then I get a message from Barb a month later stating that we didn't enroll/sign up for autopayment and that our payment was coming due. Well we were in the office for 2 hours if it didn't get done it wasn't because we forgot and I have never NOT had autopayment! So I called back but Barb was busy so I left a message with the receptionist to let Barb know to go ahead and turn the autopay on. Guess what didn't get done?? Maybe Jake, who I never met while I was in the office, is good but I'm very unhappy with the service I've received since working with his office. Time to find a different agent - use with caution!"
We responded:
"Hey Mike, I am very sorry to hear you have had a bad experience with my office. I would love to review this feedback with you and see if there is a way to rectify this issue for you. We do value your business here and I want to make sure we are the best insurance office to take care of your needs. I have called and left a voicemail for you, and I am eagerly waiting to hear back to get this resolved. "
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Kim Cagle

August 4, 2023

5  out of  5
rating by Kim Cagle
"Jake and his staff are amazing professionals and always go the extra mile to take care of all of their customers."
We responded:
"Hey Kim, We appreciate your feedback and really appreciate your business with our office! Thank you again!"
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S

July 30, 2023

5  out of  5
rating by S
"Very friendly and really went out of their way!"
We responded:
"Thank you so much for the review! We appreciate the feedback!"
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Brian Kuczynski

July 5, 2023

5  out of  5
rating by Brian Kuczynski
"I deal with Steve and he had been awesome. Jake I'm your customer because of Steve."
We responded:
"Thank you for the review, Brian. I will be sure to let Steve know. We appreciate your business!"
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Lively Landscaping

June 30, 2023

5  out of  5
rating by Lively Landscaping
"We have our life, car and home policy with Jake! The absolute best in town hands down, if you’re looking for insurance don’t hesitate to reach out."
We responded:
"Thank you for trusting us with your insurance needs! We appreciate your business and thank you for the feedback! "
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Kimberly “Kim” Batke

May 13, 2023

5  out of  5
rating by Kimberly “Kim” Batke
"Steve is my agent and who I dealt with. Great customer service. Answered all my questions patiently and made sure I was well informed about my policy and options I had available. Give them a call! Thanks Steve from State Farm!"
We responded:
"Thank you so much for you review Kim! I will be sure to let Steve know how much you appreciated his help!"